UPSC Optional - Public Administration Thinker - ELTON MAYO(1880-1949)

Elton Mayo

 

UPSC Optional Notes Free Download - Public Administration Thinker 

ELTON MAYO(1880-1949)

 Australian born in Adelaide

 In 1919 appointed as First chairman of Philosophy Department bcz of his work rendered during

WW1

 Hawthorne studies in 1928 in Chicago in Western Western Electric Company

 Considered as founder of Industrial sociology Human relation School of business organization

 Phases in Hawthorne experiment:

1.) Illumination experiment

2.) Relay assembly Test room

3.) Interviewing Program

4.) Bank Wiring Observation Room

 Outcomes of Hawthorne Experiment:

- Work is a group activity

- The need for recognition , security and sense of belonging is important in determining worker’s

morale and productivity

- Worker’s attitude and effectiveness is determined by internal and external social influence

- It was observed that the workers had a strong desire to cooperate communicate with fellow

workers

- Management should acquire social skills and use them to secure worker’s cooperation

 Mayo emphasized on social aspect of work

 Two way communication from higher to lower and vice versa

 First book published “The human Problems of an Industrialized Civilization” in 1933.

 According to this, the primary need of industrialized world was to develop better social relationships

with each other.

 Another book published “The social Problems of an Industrialized Civilization” in 1945.

 According to Mayo, industrialization can solve the problem of growth and economic development

but actually it had not been able to solve the social problems.

 Another book published “The political Problems of an Industrialized Civilization” in 1947.

 ROLE OF ELTON MAYO IN HUMAN RELATIONS MOVEMENT:-

 Appreciative Helper

 Counselor-cum-Publicist

 Cooperative collaborator

 Protective Supporter